service > Ordering
If this is the first time you place an order on pipstudio.com, a number of details are requested, including your name, address, email address and telephone number. Your name, address and email address is stored securely in your account so that you do not have to provide this again with your next order. You can check your order status and payment history in your account, 24 hours a day. The new web-shop launched on 15 April 2016. History from before this date is no longer available.
You can view and change address details at any time of the day. If you change your address details within 24 hours before shipment of your order, Pip Studio cannot send the order to your new address. Your order will therefore be sent to your ‘old address’.
All your contact details are stored confidentially on our secure server. Pip Studio adheres to the Data Protection Act (WBP).
Should you have questions regarding your account or your information, please contact our customer service at firstname.lastname@example.org or +31 (0)30 2271060.
If you wish to purchase an article you will go through four simple steps in the order process:
1. Add product to your shopping basket
If you want buy an article, click on the Shopping basket so that the product is added to the Shopping basket. Then you can simply continue shopping. When your total order is ready, return to the shopping basket to continue to payment. Upon further reflection, have you decided not to purchase a particular item? Remove the product from the Shopping basket by clicking on the Waste bin.
2. Enter information
After you have added the product to the shopping basket, you should complete the information. If you previously placed an order, you can simply login via your account. Your information is then retrieved from your account, so that you only have to check if your information is correct. If something is not right, you can change it very easily.
3. Paying securely
After you have entered all your information, choose your payment method. We offer different payment methods per country, including iDeal, credit card and Paypal. Should you have a discount code or e-gift card, you can spend it during the payment process.
4. Order completed
Your order has now been placed. In a clear summary you can see all the information listed. You can now also follow the status of your order.
After you have placed your order you will immediately receive a confirmation email from us. This mail lists the order information.
You did not receive a confirmation email?
If you did not receive a confirmation email you may have provided an incorrect email address. Check in your account to make sure you have provided the correct email information. It could also be in the spam filter of your mailbox, so always check your spam box or the ‘unwanted email’ folder.
Change email address
You can easily change your email address in your account. You can find your account at the top right of the website. After you have logged in you can change your information. The new information is immediately available.
When you place an order we do our best to process it as quickly as possible and to dispatch it to you. Changing or cancelling your order is unfortunately not possible. If, upon reflection, you should not want to receive the order, you should return it upon receipt.
On each product page will you find the Pip Studio size table. In this size table body measurements are converted to Pip Studio clothing sizes; these sizes apply to the Homewear, Swimwear and Beachwear collection. Find your size here with the size table. You cannot find it? Please contact our customer service centre at email@example.com or +31 (0)30 2271060.
The models in our product photos wear size M.
If you want to order wallpaper from Pip Studio, it is important to know how many rolls you need. We have a handy calculation tip for you!
You have a wall 4 metres wide and 2.50m high.
The dimensions of the roll are 10 metres long and 0.53 metres wide.
1. Divide the width of the wall by the width of the roll (4 / 0.53 = 7.55). Round up the total (8). You need a total of 8 lengths for the wall. But how many lengths can you get from one roll?
2. Add the height of the wall to the formula (2.50 + 0.53 = 3.03). The result is the size of 1 length. Then divide the length of the roll by the length required (10 / 3.03 = 3.30). Round off this amount downwards (3). So, you can get 3 lengths from 1 roll. But how many rolls of wallpaper do you need?
3. You need 8 lengths and you can get 3 lengths from 1 roll. This means that you need 8 / 3 = 2.67 = 3 rolls of wallpaper.
Important: Please keep in mind that wallpaper is always produced in batches. To avoid colour differences and ensure you receive all rolls only from the same batch, please make sure you buy the rolls in one order. If not, we can unfortunately not guarantee the batches.
We deliver worldwide, for more information about home delivery and costs, click here.
For more information about local Pip Studio stores, please see below.
Bed and Bath textiles, Homewear, Beachwear
+31 34 344 2144
+39 0434 63 3315
+46 708 289 589
Finland & Baltics
+41 62 919 02 50
Eastern Europe / Middle East
All other counties
International head office
+31 34 344 2144
Wallpaper & Curtains
The Netherlands and Belgium
You can find your nearest store at the Eijffinger storefinder.
All other countries
Please note that our curtain fabric is available in stores only, not online.
Porcelain, Bath accessories, Home textiles , Home accessories
+31 (0)23 800 99 00
Stationery (Paperware, Back to School)
+31 (0)23 800 99 00
Pip Studio tiles are available via our partner De Tegel B.V.
De Tegel B.V. Konijnenberg 38, 4825 BD Breda
For any further information or placing an order, free to contact De Tegel B.V. by phone +31 (0)76 5729082 or by e-mail at firstname.lastname@example.org.
Can't find your question in the list?
Feel free to contact us 24/7 by mail: email@example.com, or on working days from 9:00 to 17:00 by phone: +31 (0)30 2271060. And of course you can always ask any question by the contact form.
We will get in touch with you as soon as possible after receiving your question.