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what are the delivery options?

Home delivery

If you order from, you can choose to have your order delivered to your home or collect it from us in person at the Pip Studio counter.

If you choose to have your order delivered to your home you will have to sign for it upon receiving it.

Collecting your order at the Pip Studio counter

If you decide to collect your order we will ensure that your package is ready for pick-up four hours after ordering. You can collect your package on working days from 08:00 to 22:00 at the following address:

Active Ants (Pip Studio counter) 
Zeelandhaven 6
3433 PL Nieuwegein

There are no additional costs for picking up your order at the Pip Studio counter. 

what are the order and delivery costs?

Depending on the country where you purchase is delivered to, the following order and delivery costs apply:

(Be aware of customs costs if the delivery address is a non-European Union country)

  •       The Netherlands € 4.95
  •       Belgium € 4.95
  •       Germany € 4.95
  •       Austria € 8.95
  •       France € 8.95
  •       United Kingdom € 8.95
  •       Spain € 14.95
  •       Italy € 13.95
  •       Finland € 13.95
  •       United States of America € 39.95 

For a full overview of our worlwide order- and shippingcosts, click here.
More about order- and shipping costs, contact our customer service at or +31 (0)30 2271060.

what is the delivery time?

In the Netherlands and Belgium, if you order before 22:00 on work days and pay with iDeal or credit card, your order will be delivered at home the following work day.

In Germany, if you order before 12:00 on work days and make a direct payment, your order, in principle, will be delivered to your home the following work day.

For all other countries: if you order before 12:00 on working days, we will forward the order to the shipping companies the same day. Depending on which country the purchase will be shipped to, it could take 1 to 5 working days:

  •       France: 2 days
  •       United Kingdom: 2 days
  •       Austria: 3 days
  •       Spain: 3 days
  •       Italy: 3 days
  •       Finland: 4 days
  •       United States of America: 5 days 

For a full overview of all countries, click here.

Tracking your order

Would you like to track your order? Consult the Track&Trace information on your purchase confirmation.